1. Introduction

Welcome to ObliViaR Limited ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.obliviar.co.uk (the "Site").

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details.
• Payment Information: Credit card details and billing information.
• Usage Data: Information about how you use our Site, including your IP address, browser type, and pages visited.
• Cookies: Small data files stored on your device to enhance your experience on our Site.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services.
• To process transactions and send you related information.
• To communicate with you, including responding to your inquiries and sending promotional materials.
• To improve our Site and services.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site and conducting our business.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your personal information, we will securely delete or anonymise it.

7. Third-Party Services

Our Site may contain links to third-party websites, products, or services. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. Additionally, we may use third-party service providers to help us operate our Site and provide our services. These third parties may have access to your personal information as necessary to perform their functions, but they are obligated to maintain the confidentiality and security of your information.

8. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request the correction of inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the data.
• Right to Data Portability: You can request the transfer of your personal information to another party in a commonly used, machine-readable format.
• Right to Object: You can object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@obliviar.co.uk with your request. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

9. Accessing Your Data

You can access the personal information we hold about you by submitting a request to us. To do so, please contact us at hello@obliviar.co.uk with the subject line "Data Access Request." We will respond to your request within a reasonable timeframe and provide you with a copy of your personal information in a commonly used electronic format.

10. User Consent for Data Access

By submitting a data access request, you consent to our processing of your personal information for the purpose of fulfilling your request. We may need to verify your identity before providing access to your data to ensure the security of your information.

11. Opting Out of Marketing Communications

You can opt-out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email you receive from us.
• Contacting us directly at hello@obliviar.co.uk with your request to opt-out.

Please note that even if you opt-out of marketing communications, we may still send you non-promotional emails, such as those about your account or transactions.

12. Cookie Usage

We use cookies to enhance your experience on our Site. Cookies are small data files that are stored on your device when you visit our Site. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our Site and enable you to use its features.
• Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often, and help us improve the performance of our Site.
• Functionality Cookies: These cookies allow our Site to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
• Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

13. Data Processing

We process your personal information in accordance with applicable data protection laws. The processing of your data includes:

• Collection: Gathering your personal information through forms, cookies, and other methods when you interact with our Site.
• Storage: Safely storing your personal information in our secure databases.
• Usage: Using your personal information for the purposes outlined in this Privacy Policy.
• Sharing: Sharing your personal information with third-party service providers and legal authorities as necessary.
• Retention: Keeping your personal information for as long as needed to fulfill the purposes for which it was collected.
• Deletion: Securely deleting or anonymizing your personal information when it is no longer needed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

obliViaR,
Stirling Road,
Clifton Moor Leisure Park,
York.
YO30 4XY